Effective Date: June 29, 2026
At ITTechBasicsIPTV.Net, customer satisfaction is important to us. Please review our refund policy carefully before purchasing any subscription.
Eligibility for Refunds
Refund requests may be considered if:
- The service cannot be activated.
- Technical issues prevent normal use and cannot be resolved by our support team.
- The request is made within 24 hours of purchase.
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after activation
- Incorrect device configuration
- Internet connection problems on the customer’s side
- Failure to contact support for troubleshooting
- Violations of our Terms of Service
How to Request a Refund
Send an email to info@ittechbasicsiptv.net with:
- Your order number
- Purchase date
- Reason for the refund request
- Relevant screenshots or error details
Processing Time
Approved refunds are typically processed within 5–10 business days, depending on the payment provider.
Service Interruption
Temporary interruptions caused by maintenance, server updates, or third-party network issues do not automatically qualify for a refund.
Contact
Refund requests should be sent to: info@ittechbasicsiptv.net